Bizzone
Yachting Bizzone
Nautic Tourism
Yachting Bizzone

General Charter Conditions

General terms and conditions of boat rental and nautical services

1. General

By making a reservation or using the services, the Charterer confirms that they are familiar with and fully accept these Terms and Conditions. These Terms form an integral part of the contract and are legally binding.

2. Reservation

A reservation is valid only upon receipt of all required information and payment.

An option reservation is valid for a maximum of 5 days, unless otherwise specified.

The agency issues a voucher only after payment has been received.

3. Price

The price includes exclusively the charter of the vessel and basic insurance.

The price does not include:

  • fuel,
  • marina and mooring fees,
  • additional services,
  • insurance for persons and personal belongings.

4. Payment

The total amount must be paid no later than 30 days before the charter start.

In case of late payment, the agency reserves the right to cancel the reservation without refund.

5. Security Deposit

The Charterer is required to pay a security deposit upon check-in.

The deposit may be partially or fully retained in case of:

  • damages,
  • missing equipment,
  • late return,
  • improper use of the vessel.

The deposit does not cover damages caused by negligence or improper handling; such costs shall be borne additionally by the Charterer.

Deposit insurance may be available under the Charter Company’s conditions.

6. Charter Extension

Extension is possible only with prior written approval of the Charter Company. Otherwise, it shall be considered a breach of contract.

7. Cancellation Policy

After charter start: no refund is possible.

Before charter start:

  • more than 3 months before charter start: at least 50% retained,
  • less than 3 months before charter start: 100% retained.

Special conditions:

  • minimum cancellation fee: €330 or 30% of the charter price, whichever is higher,
  • reservation changes regarding vessel or date: minimum €330 or 30%,
  • in case of delayed second payment, the agency may reassign the vessel without refund.

8. Damage and Malfunctions

The Charterer must immediately inform the Charter Company.

Any unauthorized repair or intervention shall be fully charged to the Charterer.

9. Charter Company Liability

The Charter Company is responsible solely for the technical condition of the vessel at check-in.

If the vessel is not usable, a replacement vessel will be provided or a proportional refund will be granted.

Any further compensation is excluded.

10. Return of the Vessel

The Charterer must return the vessel on time, at the agreed location, undamaged and with a full fuel tank.

Each delayed day will be charged according to the Charter Company’s price list.

11. Insurance

The vessel is insured in accordance with the Charter Company’s insurance policy.

The Charterer is liable for all damages not covered by insurance or exceeding the deposit.

12. Charterer Obligations

The Charterer undertakes to:

  • act with due care,
  • comply with all regulations,
  • use the vessel for private purposes only,
  • not sub-charter the vessel,
  • not participate in regattas without prior approval.

The Charterer is fully liable for damages caused to third parties not covered by insurance.

13. Personal Belongings

The Charter Company assumes no liability for loss or damage to personal belongings.

14. Complaints

Only written complaints submitted and signed at check-out will be considered. Subsequent claims will not be accepted.

15. Dispute Resolution

The parties shall attempt to resolve disputes amicably. Failing this, jurisdiction lies with the competent court at the seat of the contractual partner.

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